Common questions
Straight answers, no runaround
The short version of what homeowners, lenders, and agents ask us most. Want the full walkthrough? Visit the homeowner page.
- How is an appraisal different from a home inspection?
- An appraisal answers “what is it worth?” An inspection answers “what condition is it in?” You may want both. We handle the value question with care, and we will never pretend a report is a substitute for a home inspection.
- How long does it take and what does it cost?
- Most reports are ready three to five business days after the inspection. Fees depend on the property, the product, and the location. Send us a quote request — we would rather give you a real number than a vague range.
- How should I prepare the home?
- Make it easy to walk. Unlock outbuildings, crate pets, and jot down recent updates if you remember them. You do not need a magazine-ready house. You need a house we can see clearly.
- What happens on inspection day?
- A staff appraiser will measure, photograph, and note quality and condition. A typical house takes 30 to 60 minutes. You can be there. Ask questions. We like clients who feel informed.
- Who is the client — the lender or the borrower?
- The client is whoever hires us. On a mortgage, that is usually the lender. You may still receive a copy through them. If you hired us directly — for a listing, an estate, or a private question — you are the client, and the report comes to you.
- What is a reconsideration of value (ROV)?
- If a sale was missed or a fact looks wrong, an ROV is the proper way to ask us to look again. It is a documented review, not a negotiation. We will explain how to do it without the runaround.
- What documents should I have ready?
- The purchase contract, a survey, HOA documents, a list of improvements, and access notes are all helpful. Skip Social Security numbers. If you are not sure what to send, start the quote and mention what you have.
- Do you cover my county?
- Open the coverage map and choose your state. If your county is listed, we would love the work. If you are unsure, send the quote anyway — we will confirm quickly and be honest if we are not the right fit.
Still have a question? Read the homeowner guide or request a quote — we are glad you asked.